Privacy Policy (GDPR)
This Privacy Policy explains how YOUR LEGAL NAME / BUSINESS NAME (“we”, “us”) processes personal data when you use CreatorPro (the “Service”). We are established in the Czech Republic and comply with the EU GDPR.
1. Data controller and contact
2. What personal data we process
Depending on how you use the Service, we may process: account data (email, name), authentication identifiers, workspace/project data you create, billing metadata (not full card details), technical data (IP address, device/browser info), and support messages you send us.
3. Purposes and legal bases
We process personal data for: providing the Service and account management (performance of a contract), securing and preventing abuse (legitimate interests), billing and accounting (legal obligation), and responding to support requests (legitimate interests / contract).
If we use analytics or marketing cookies, we will rely on your consent where required.
4. Recipients and processors
We may share data with trusted processors who help us run the Service (e.g., hosting, database, authentication, email delivery, error monitoring, payment providers). They process data under our instructions and appropriate safeguards.
If you use “Sign in with Google”, Google acts as an independent controller for the authentication flow.
5. International transfers
Some processors may be located outside the EEA. Where applicable, transfers are protected by suitable safeguards (e.g., standard contractual clauses) or other lawful mechanisms.
6. Data retention
We keep personal data only as long as necessary for the purposes described above, including legal retention obligations. Account data is typically kept for the duration of your account; backups may persist for a limited period.
7. Your rights
You have the right to request access, rectification, erasure, restriction, portability, and to object to processing based on legitimate interests. Where processing is based on consent, you can withdraw consent at any time.
To exercise your rights, contact us at privacy@creatorpro.site.
8. Complaints
If you believe your rights have been violated, you can file a complaint with your local data protection authority. In the Czech Republic, the supervisory authority is the Office for Personal Data Protection (ÚOOÚ).
9. Security
We use reasonable technical and organizational measures to protect personal data. However, no method of transmission or storage is 100% secure.
10. Cookies
We use necessary cookies for authentication and core functionality. If we use analytics/marketing cookies, we will provide a cookie notice and ask for consent where required.
(Tip: if you’ll run analytics soon, add a dedicated /cookies page + consent banner.)
11. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the effective date.